Troubleshooting - Westinghouse Platinum Serie Manual Del Usuario

Troubleshooting

Before seeking repair or replacement, we recommend that you review the following:
Problem
The disposer is making loud noises .
The disposer does not start .
The turntable does not rotate freely .
The disposer leaks .
Solution
- Other than the noises during grinding of small bones and fruit pits,
these are usually caused by accidental entry of a spoon, bottle cap
or other foreign objects . To correct this, unplug the power cord, turn
off the electricity and water . After the disposer has stopped, remove
the splash guard, remove the object with long handled tongs, and
replace the splash guard .
- Unplug the power cord and turn either the wall switch or breaker
box switch to "OFF" position, depending on your model and wiring
configuration. Remove the stopper and/or the splash guard. Check
to see if turntable will rotate freely using a wooden spoon handle .
If turntable rotates freely, replace the splash guard and check the
reset button to see if it has been tripped . The reset button is red and
is located on the front end of the disposer . Push the button in until it
clicks and remains depressed .
- If the reset button has not been tripped, check for a shorted or
broken wire connecting to the disposer . Check the electrical power
switch, fuse box or circuit breaker . If the wiring and electrical
components are intact, the unit may have internal problems that
require servicing or a replacement .
- Unplug the power cord and turn either the wall switch or breaker
box switch to "OFF" position, depending on your model and wiring
configuration. Then check for any foreign objects lodged between
the turntable and the grind ring . Dislodge the object by rotating
the table with a wooden spoon handle and remove the object . If no
foreign object is present, there may be internal problems .
- If the unit leaks at the top, it may be due to:
1) Improper seating of the sink flange (gasket centering, putty or
tightening);
2) The support ring is not tightened properly;
3) Defective or improper installation for the cushion mount .
- If the unit leaks at the waste elbow, the leak may be due to improper
tightening of the elbow flange screws.
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Please contact customer.service@conglomkb.com or 1-877-333-0098 for further assistance .
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