Terk TRINITY XTEND Instrucciones página 19

TROUBLESHOOTING
My WiFi coverage and/or performance isn't as good as I expected.
• Make sure you've connected each device you want to use to the Trinity Xtend, not directly to your WiFi
router. For example, if you want to use your streaming box, go to the WiFi connection settings on your
Setup streaming box and find your Xtend's SSID in the list of available connections (if you customized the
Xtend's name and password, then connect to the customized name with the customized password—
otherwise, look at the label on the bottom of the Xtend for your unit's default SSID and password).
• Use the TERK XTEND App to check the strength of the WiFi signal the Xtend is receiving from your
WiFi router. If the signal strength is less than two or three bars, you might need to move the Terk Xtend
and WiFi router closer together.
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• Once you've connected all of your nearby devices to the Xtend, you should notice a stronger WiFi
signal, which gives your streaming devices a better chance to perform to their full potential given then
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speed of the connection from your provider! Keep in mind, however, that the connection speed you
experience in your home depends ultimately on the speed of the Internet connection you receive from
your service provider.
I can't reconnect to the Trinity Xtend.
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• Make sure you haven't automatically reconnected directly to your WiFi router. Go to the WiFi
connection settings for each of your devices and find your Xtend's name (either the customized one
you created or the default on the bottom of the unit) in the list of available connections.
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