Possible causes of faults and their remedies
Problem
Permanent message:
"Poor/no signal"
Only UB 9-12:
"Poor/no signal"
Short message:
"Poor/no signal" or
picture wobbles in
regular intervals
Loop-through multi-
switches without
Kathrein Power
Saving do not or only
sometimes function
Electronic equipment is not domestic waste - it must be disposed of properly in
accordance with directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND THE
COUNCIL dated 27
appliances. At the end of its service life, take this device for disposal at a designated
public collection point.
www.kathrein.com
KATHREIN-Werke KG • Anton-Kathrein-Straße 1-3 • P.O. Box 10 04 44 • 83004 Rosenheim • Germany • Phone +49 8031 184-0 • Fax +49 8031 184-306
Possible cause:
No voltage from
receiver
Wrong single-cable
command
Poor DiSEqC™
signal
Wrong PIN Code
Wrong assignment
No voltage on the
LNB
Receiver does not
support SCD2
according to
EN 50607
Another subscriber
has accessed the
same UB
Stand-by switch on
"ON"
January 2003 concerning used electrical and electronic
th
936.4750/a/VMPT/0715/GB - Technical Data subject to change
Solution
Short circuit on the receiver – multi-switch
connection. Receiver is not in single-cable
mode. Outlet blocks permanent 18 V.
Receiver is not in single-cable mode
Power consumption too high. Use
distribution material without diodes. Use
NCF 18 power supply unit for EXE 2512.
Check or deactivate PIN code number
UB and frequency do not match. Warning:
SCR no. is not equivalent to UB no.
EXE 1512 mains plug not plugged. Short
circuit on the receiver - LNB connection
If the LNB places too great a load on the
trunk VL, connect DC block EMU 12,
BN: 273281 to the cascade input.
If possible, perform software update on
receiver
Check menu settings of all connected
receivers. Check that frequencies are
assigned to one receiver only.
Switch off stand-by function.
Stand-by switch to "OFF"