5. TROUBLESHOOTING
If the monitor can not function normally, please refer to the following
methods for common problems quickly, if you need help please call
the distributor where you purchased the monitor.
A. There is no image of the screen / LED without Light.
Please check to see if the power cord function is securely connected to the
monitor and wall outlet, and, if the display function is in power saving mode.
B. No image on the screen / Red LED light
See if the PC display card has been untied and check the connection
between the signal cables and the screen.
C. The screen is not clear or the image is too long or too small
Enter the OSD image adjustment menu, and then select "Auto Adjust" to
make the display to adjust automatically to optimum.
D. The image is too light or too dark.
Enter the OSD brightness adjustment menu, and then select the "Up/Down"
to adjust the brightness and contrast to optimum.
E. The screen is overheated
Please keep at least 5cm around the screen for ventilation and do not place
anything on the monitor.
F. Dark screen after power on / facula
This is normal. Due to the difference in temperature, the backlight will not
give out light at the beginning of turning it on, but the backlight lamp will
come back to work normally, after 20 minutes, the darkness and facula will
disappear at this time.
G. The image is distorted to flash and shake
Check the set of the computer and choose the proper resolution, then
reajust and renovate the resolution.
H. The color is abnormal
Check the connection of the signal cable, if there is no curved or broken pin,
it must be replaced, enter the OSD color adjustment menu to set the display
color to the optimum.
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