1.
STERWINS products are designed to the highest DIY quality standards. STERWINS provides
a 36-month warranty for its products, from the date of purchase. This warranty applies to
all material and manufacturing defects which may arise. No further claims are possible,
of whatever nature, direct or indirect, relating to people and/or materials. STERWINS
products are designed to the highest DIY quality standards.
2.
In the event of a problem or defect, you should first always consult your STERWINS dealer.
In most cases, the STERWINS dealer will be able to solve the problem or correct the defect.
3.
Repairs or the replacement of parts will not extend the original warranty period.
4.
Defects which have arisen as a result of improper use or wear are not covered by the
warranty. Amongst other things, this relates to switches, protective circuit switches and
motors, in the event of wear.
5.
Your claim on the warranty can only be processed if:
• Proof of the purchase date can be provided in the form of a receipt
• No repairs and/or replacements have been carried out by third parties
• The tool has not been subjected to improper use (overloading of the machine or fitting
non-approved accessories).
• There is no damage caused by external influences or foreign bodies such as sand or
stones.
• There is no damage caused by non-observance of the safety instructions and the
instructions for use.
6.
The warranty stipulations apply in combination with our terms of sale and delivery.
7.
Faulty tools are to be returned to STERWINS via your STERWINS dealer and will be
collected by STERWINS as long as the product is properly packaged. If faulty goods are
sent directly to STERWINS by the consumer, STERWINS will only be able to process these
goods if the consumer pays the shipping costs.
8.
Products which are delivered in a poorly packaged condition will not be accepted by
STERWINS.
11. WARRANTY
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