Problem
Detergent leak
Incorrect placement of
detergent insert
This is normal
Improper
Dispenser clogged
dispensing of
softener or
bleach
Softener or bleach is filled
above the max line
Softener or bleach cap issue
Dispenser
Laundry detergent packet
drawer not
placed in dispenser drawer
dispensing
properly
Pump running
Clog in sump drain
while washer
is not in use
Possible Cause
• Make sure detergent insert is properly located and fully seated. Never
put detergent above max line.
• It is normal operation to see detergent leak on door gasket about 20
seconds after filling the dispenser.
• Monthly clean the dispenser drawer to remove buildup of chemicals.
• Make sure to have the correct amount of softener or bleach.
• Make sure softener and bleach cap for dispenser are seated
or they will not work.
• Laundry detergent packets should not be used in the dispenser.
They should only be added directly to the wash basket following the
manufacturer's directions.
• This is normal. Drain sump is detecting an undesired water fill level
from a potential open faucet. Shut off water valve and inspect water
valve for blockage.
What To Do
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