Warranty & Product Registration - Tripp-Lite B118-002-UHD Manual Del Usuario

Troubleshooting
6
What type of cabling are you using? Inferior cabling can result in
poor performance, so it is important you use cables that can support
the video resolution you are trying to obtain. It is recommended you
use Tripp Lite's P568-Series High Speed HDMI cables, as they have
been tested to work with the B118-Series splitters.
7
Test your cables to ensure they are working properly. For example,
connect your HDMI cable between a source and monitor that you know
works to see if the cable is functioning.
8
Is the unit located in an area that exposes it to higher
temperatures? If the product is overheated, it will not function properly.
9 Are you connecting monitors that have different maximum
resolutions? When doing so, the video resolution displayed will
be that of the lowest maximum resolution supported among the
connected monitors. For example, when connecting 1080p and
4K x 2K monitors, 1080p video will display.
Warranty & Product Registration
3-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three
(3) years from the date of initial purchase. TRIPP LITE's obligation under this warranty is limited to repairing
or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must
obtain a Returned Material Authorization (RMA) number from
TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an
authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a
brief description of the problem encountered and proof of date and place of purchase. This warranty does not
apply to equipment which has been damaged by accident, negligence or misapplication or has been altered
or modified in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit
limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not
apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost
profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of
substitutes, claims by third parties, or otherwise.
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