EN
38
TROUBLESHOOTING
Problem
Soot formation
Burning time too short
Flames too high
Flame does not go out
when the slide is closed.
Possible cause
Wrong fuel
Burner slot covered by
objects.
Wrong fuel (e.g. gel,
alcohol)
Burner is not
completely filled.
Wrong fuel (e.g. gel,
alcohol)
Can happen with larger
burners because the
ethanol vapor seeks
a way through every
small opening.
Solution
Use only 100 % bio
ethanol.
Expose the burner
opening and place the
decoration only around
the burner slot.
Use only 100 % bio
ethanol.
Extinguish the burner,
refill after 30 minutes
of cooling.
Use only 100 % bio
ethanol.
Repeat the closing
process several times
and faster to interrupt
the oxygen supply.