Troubleshooting - Stanley SXUP400PCE Manual De Instrucciones

11 TROUBLESHOOTING

Problems
The appliance does not pump water
because the motor is not running
The appliance does not pump water
even though the motor is running
The appliance only delivers a small
amount of water
Uneven operation
Water leaking from pump body (A4)
The warranties relating to the appliances described in this manual are conditional on compliance with all the recommendations it contains, especially those
relating to use, installation and operation.
We grant a warranty of 24 months (12 months for professional sales) from the date of purchase for the product described, covering defects in material or
workmanship in accordance with current legislation. Requests for service under warranty must be accompanied by the original proof of purchase.
The warranty does not cover the costs of dismantling and installing the appliance concerned in the place of use, travel costs to and from the place of use for
repair staff, or transport costs.
Claims arising from incorrect installation or operation, unsuitable conditions of use, negligence, commercial use or inappropriate repair attempts are not covered
by the warranty and no responsibility is accepted for them; normal wear and tear is also excluded.
The resulting costs, and especially inspection and transport costs, will be charged to the sender and/or the appliance's operator. This also applies, in particular,
when a warranty request is submitted but the appliance is found to be operating perfectly with no defects, or the problem is not due to defects in materials or
workmanship.
Before return to the user, every product undergoes strict technical inspection. Repairs under warranty must only be performed by one of our Service Centres or
an authorised repair workshop. Attempted repairs by the customer or unauthorised third parties during the warranty period will result in the loss of all warranty
entitlement.
Cutting off the power plug and/or shortening the power cable result in loss of warranty entitlement.
Work done by us under warranty does not extend the duration of the warranty, or give rise to a new warranty period for the parts replaced or repaired.
All further entitlement, including the right to discounts, changes or compensation, or consequent damage of any kind, is excluded.
In the event of malfunction, contact the point of sale where the product was purchased, showing proof of purchase.
EN © 2017 English
Possible causes
1. Mains voltage too low.
2. Plug (A12) not properly connected.
3. Residual current device tripped.
4. Impeller jammed.
5. Motor or capacitor damaged.
1. Suction strainer (A1) fouled.
2. Check valve jammed (if installed).
3. Air bubble in pump body (A4).
1. Suction strainer (A1) partially fouled.
2. Hose obstructed.
3. Delivery hose too small.
4. Water discharge point too high in relation to appliance.
1. Solids are obstructing free rotation of the impeller.
2. Liquid too hot.
3. Electrical voltage outside tolerance range.
4. Motor faulty.
1. Water leaks from the bleeder hole (A7) between the top and
bottom parts.
1. Check that mains power is present and that the plug (A12) is
firmly connected.
2. Firmly connect the plug (A12).
3. Reset the residual current device. If the device trips again,
consult an electrician.
4. Free the impeller from possible obstructions.
5. Notify the dealer.
1. Clean the suction strainer (A1).
2. Clean or replace the valve (if installed).
3. Tilt the appliance under water to allow the air to escape from the
pump body (A4).
1. Clean the suction strainer (A1).
2. Remove the obstruction.
3. Use hoses of at least ø25 mm (1").
4. Remember that excessive head will reduce the flow rate.
1. Remove the dirt!
2. The maximum temperature of the pumped liquid must not
exceed 35°C.
3. Connect the appliance to an electrical system which meets the
requirements stated on the nameplate.
4. Notify the dealer.
1. No action needed; the bleeder hole is a technical necessity.
WARRANTY
11 (Translation of the original instructions)
Remedies
EN