Mi Vacuum-Mop 2 STYTJ03ZHM Manual De Usuario página 27

What should I do when the vacuum-mop does not
charge?
Why doesn't the vacuum-mop return to the dock to
charge?
What should I do when the vacuum-mop does not
work as expected?
Why does the vacuum-mop make a strange noise?
Why doesn't the vacuum-mop clean as efficiently as
before, or leave dust behind?
What should I do when the vacuum-mop cannot
connect to Wi-Fi?
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Check whether the power cord is properly plugged into both the charging dock and the power outlet, and
make sure the charging contacts are clean. If not, please wipe the charging contacts on both the dock and the
vacuum-mop clean with a dry cloth.
Check whether there are too many obstacles around the charging dock, place the dock in a location without
any obstacles around it. Make sure there are no obstacles within 0.5 meters on both sides, nor within 1.5
meters in front of the charging dock. Please clean the dock's signaling area.
Turn off the vacuum mop, and turn it on again.
A foreign object might be caught in the brush, side brush, or one of the main wheels. Stop the vacuum-mop
and remove any debris.
Please check whether the dust compartment is full, if so, empty it. Furthermore, please check the filter and
clean it if necessary, and also check whether there is anything wrapped around any of the brushes.
Something is wrong with the Wi-Fi connection. Reset the Wi-Fi, then try reconnecting.
Location permissions are not enabled. Please ensure your device has location permissions enabled for the Mi
Home/Xiaomi Home app.
The Wi-Fi signal is weak. Make sure the vacuum-mop is in an area with good Wi-Fi coverage. The
vacuum-mop does not support a 5 GHz Wi-Fi connection. Make sure the vacuum-mop is connected to a
2.4 GHz Wi-Fi connection.
The Wi-Fi network user name or password is incorrect. Make sure the user name and password used to
connect to your Wi-Fi network are correct.