Graymills CLEAN-O-MATIC COM304 Instrucciones De Operacion Y Mantenimiento página 2

Unpacking and Inspection
You should inspect your equipment for possible shipping damage.
Thoroughly check the equipment for any damage that might have occurred in transit, such as broken or
loose wiring and components, loose hardware, and mounting screws, etc.
In the Event of Shipping Damage
According to the contract terms and conditions of the Carrier, the responsibility of the Shipper ends at
the time and placement of shipment.
Notify the transportation company's local agent if you discover damage.
Hold the damaged goods and packing material for the examining agent's inspection. Do not return
any goods before the transportation company's inspection and authorization.
File a claim with the transportation company. Substantiate the claim by referring to the agent's report.
A certified copy of our invoice is available upon request. The original Bill of Lading is attached to our
original invoice. If the shipment was prepaid, write us for a receipted transportation bill.
Advise customer service regarding your wish for assistance and obtain an RMA (return material
authorization) number.
If the Shipment is Not Complete
Check the packing list as back-ordered items are noted on the packing list. You should have:
•
Bill of lading
•
Packing list
•
User's Manual
Re-inspect the container and packing material to see if you missed any smaller items during unpacking.
If the Shipment is not Correct
If the shipment is not what you ordered, contact the parts and service department immediately. Have
the order number and item number available. Hold the items until you receive shipping instructions.
Returns
Do not return any damaged or incorrect items until you receive shipping instructions from the customer
service department.
795-93851
SHIPPING INFO
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