I User Alerts - Polaris W Serie Instrucciones De Instalación

5.2 I User alerts

• The alerts are displayed both on the control box and in the iAquaLink™ app.
• Follow the troubleshooting solutions suggested below; they can also be accessed in the iAquaLink™ app: press
when an error code appears.
Display on control box
Flashing LED
Error code
(depending on the
(depending on
the model)
Er: 01
Er: 02
Er: 03
Er: 04
Er: 05
Er: 06
Er: 07
Er: 08
Er: 10
Er: 11
Er: 12
25
Display in the
iAquaLink™ app
model)
x 3
Pump motor
Right traction
motor
x 2
Left traction
motor
Pump motor
x 3
consumption
Right traction
motor
consumption
x 2
Left traction
motor
consumption
Cleaner out of
x 3
the water
x 1
Communication
x 4
Sensor unit
Update failed or
x 5
incomplete
Solutions
• Check that debris or the cable is not preventing the brushes
from rotating freely.
• Check that nothing is interfering with the cable connection
area.
• Rotate each wheel by a quarter of a turn in the same
direction until it rotates smoothly
• If this fails to solve the problem, contact your retailer for a
full diagnosis.
• Check that no debris or hair is blocking the propeller.
• Clean the filter thoroughly.
• If this fails to solve the problem, contact your retailer for a
full diagnosis.
• Check that debris or the cable is not preventing the brushes
from rotating freely.
• Check that nothing is interfering with the cable connection
area.
• Rotate each wheel by a quarter of a turn in the same
direction until it rotates smoothly
• If this fails to solve the problem, contact your retailer for a
full diagnosis.
• Turn the cleaner off.
• Clean the filter thoroughly.
• Put it back in the water, shaking to release the air bubbles.
• Restart the cycle.
• If this fails to solve the problem, contact your retailer for a
full diagnosis.
• Disconnect and reconnect the cleaner.
• Check that the cable is properly connected to the control
box.
• Check that nothing is interfering with the cable connection
area.
• If this fails to solve the problem, contact your retailer for a
full diagnosis.
• Contact the dealer to check the condition of the sensor unit.
• Disconnect the control box for at least 15 seconds.
• Close the iAquaLink™ app.
• Connect the control box to the cleaner.
• Connect the control box.
• Check that the control box is connected to the Wi-Fi network
(The LED is on).
• If the "PrOG" message is not displayed or if the LED
does not flash quickly (depending on the
model), open the iAquaLink™ app, select the cleaner and
click "Update".