11. Trouble shooting
Malfunction
Power indicator (red LED) (1)
remains inactive
VITO is very noisy during operation
Power indicator (red LED) (1)
flashes and acoustic signal sounds
Power indicator (red LED) (1) and
filter indicator (green LED) (2) flash
and an acoustic signal sounds
VITO doesn't start
Line fuse / Ground fault circuit fuse
(GFCI) blow-out
Low filtration performance
Oil splashed sideways and / or at
the back of the pump-filter unit (11)
Power and filter indicator (1 & 2)
flash 10 sec. after plugging VITO in
and an acoustic signal sounds
Internet connection cannot be
established
"10.10.10.10"-website is not
displayed correctly
If you find any faults not listed here, please contact the VITO customer service or your dealer!
Contact details can be found in chapter 2. Legal information.
Possible cause
•
Power cord (10) not plugged in
•
Power cord (10) defective
•
Device defective
•
Star handles (7) are loose
•
Rotor defective
•
Rotor scratches on the fryer
•
Overtemperature
•
VITO is at an angle of more
than 17°
•
Strong vibrations
•
Control unit (8) defective
•
Power cord (10) or other elec-
trical components defective
•
Rotor defective / blocked
•
Circuit overloaded
•
Particle filter is full
•
Pump-filter unit (11)
clogged
•
Motor defective
•
Particle filter full
•
Too much space between filter
cover and pump-filter unit (11)
•
Filter paper not inserted over-
lapping
•
Start / Stop button (5)
defective
•
Control unit (8) wet inside
•
Wrong network chosen
•
Wrong password entered
•
WiFi signal too weak
•
Outdated website in cache
•
Device is not connected to
VITO
Remedial action
•
Plug in VITO
•
Please contact service
•
Please contact service
•
Tighten star handles (7)
•
Please contact service
•
Change the position of VITO
in the deep fryer
•
Let VITO cool down
•
Place VITO in a cool place
•
Check position of the VITO in
the fryer
•
Please contact service
•
Damaged rotating parts
•
Filter cover not closed properly
•
Please contact service
•
Please contact service
•
Please contact service
•
Change socket/circuit
•
Change particle filter
•
Empty pump-filter unit (11)
•
Boil out to remove heavy
contamination
•
Insert filter as described
•
Please contact service
•
Change particle filter
•
Please contact service
•
Insert particle filter as
described
•
Filter cover not closed properly
•
Please contact service
•
Please let it dry
•
Select correct network
•
Enter correct password
•
Strengthen the WiFi signal
•
Move router closer to VITO
•
Delete Cache
•
Delete browser data
•
Connect to VITO (see chapter
6.4)