Possible problem sources and solution
Problem
1. Food container does not
rotate upon pressing the "M
button" (10).
2. Food is not delivered at the
set time.
3. Food does not fall out, or too
little falls out although the food
container rotates.
4. The delivered food portion is
too irregular.
5. Food becomes moist after a
short time.
Possible cause
1.1 "M button" not pressed
firmly?
1.2 No batteries present?
1.3 Polarity "+" and "–" wrong?
1.4 Batteries empty?
2.1 Was the feeding time
adjustor moved after setting, or
were batteries removed briefly
during operation?
2.2 Was there an official
summer/winter time conversion?
3.1 Food filling too low?
3.2 Food granules too big for the
adjusted food delivery opening?
3.3 Food clumped together?
3.4 Dirt at the food delivery
opening?
4.1 Food of different sizes and
shape mixed?
5.1 Is the automatic feeder in
direct vicinity to a water or air
pump outlet?
5.2 Does the food delivery
opening (12) not turn upwards in
rest position anymore?
13
13
13
Solution
Yes, press "M button" firmly.
No, see item 1.2
Yes, insert 2 pcs. AA alkaline batteries into the
battery compartment (9).
No, see item 1.3
Yes, insert batteries into the compartment
according to the note shown in the battery
compartment.
No, see item 1.4
Yes, replace old batteries with new ones.
No, please consult your specialized retailer.
Yes, set time again (see "Setting the feeding
time").
No, see item 2.2
Yes, switch feeding time (see "Setting the feeding
time").
No, please consult your specialized retailer.
Yes, fill up food.
No, see item 3.2
Yes, open food amount adjustor (5) wider until
the food can fall out freely.
No, see item 3.3
Yes, remove old food, let food container dry, then
fill with dry food. (Attention! Only dry food may be
used).
No, see item 3.4
Yes, clean food delivery opening, remove
obstacle caused by dirt.
No, please consult your specialized retailer.
Yes, reduce size and shape difference of the
mixed foods.
Yes, install automatic feeder further away from
water pump outlets or air outlets of air pumps.
No, see item 5.2
Yes, insert batteries again and press the "M
button" briefly for activating "manual feeding".
Then check whether the food delivery opening
position resets.
No, please consult your specialized retailer.