What?
How?
Spillovers
1. Switch the power
on the touch
to the induction
controls
hob off.
2. Soak up the spill.
3. Wipe the touch
control area with
a clean damp
sponge or cloth.
4. Wipe the area
completely dry with
a paper towel.
5. Switch the power
of the induction hob
back on.
2.4. troubleshooting
Problem
Possible causes
The induction hob
no power.
cannot be turned on.
The touch controls
The controls
are unresponsive.
are locked.
The touch controls
There may be
are difficult to
a slight film of water
operate.
over the controls or
you may be using
the tip of your finger
when touching the
controls.
28
Important!
• The induction hob may
beep and turn itself off,
and the touch controls
may not function while
there is liquid on them.
Make sure you wipe
the touch control area
dry before turning the
induction hob back on.
What to do
Make sure the
induction hob is
connected to the
power supply and that
it is switched on.
check whether there
is a power outage in
your home or area.
If you've checked
everything and the
problem persists,
please contact a
qualified technician.
unlock the controls.
See section 'Using
your induction hob'
for instructions.
Make sure the touch
control area is dry
and use the ball of
your finger when
touching the controls.
induction hob
Problem
Possible causes
The glass is getting
rough-edged
scratched.
cookware.
Unsuitable, abrasive
scourer or cleaning
products being used.
Some pans make
This may be caused
crackling or clicking
by the construction
noises.
of your cookware
(layers of different
metals vibrating
differently).
The induction
This is caused by the
hob makes a low
induction cooking
humming noise
technology.
when used on a high
heat setting.
fan noise coming
a cooling fan built
from the induction
into your induction
hob.
hob has come
on to prevent the
electronics from
overheating. It may
continue to run even
after you've turned
the induction hob off.
The pans do not
The induction hob
become hot and
cannot detect the
the display does
pan because it is not
not show any
suitable for induction
information.
cooking.
The induction hob
cannot detect the
pan because it is too
small for the cooking
zone or not properly
centred on it.
The induction hob
Technical fault.
or a cooking zone
has turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two
digits in the cooking
timer display).
If an anomaly occurs, the induction hob will enter the protective mode
automatically and display the corresponding protection codes:
29
EN
KIH3300
What to do
use cookware with
flat and smooth
bases. See 'Choosing
the right cookware'.
See 'Cleaning
and care'.
This is normal for
cookware and does
not indicate a fault.
This is normal, but the
noise should lower or
disappear completely
when you decrease
the heat setting.
This is normal and
needs no action. Do
not switch the power
to the induction hob
off at the wall while
the fan is running.
use cookware
suitable for induction
cooking. See section
'Choosing the right
cookware'.
centre the pan and
make sure that its
base matches the
size of the cooking
zone.
Please take a note
of the error letters
and numbers, switch
off the induction
hob power from the
wall, and contact a
qualified technician.