Troubleshooting
problem
The Hot-air fryer
does not work
The ingredients
fried with the air
fryer are not done.
The ingredients
are fried unevenly
in the air fryer.
Fried snacks are
not crispy when
they come out of
the air fryer.
I cannot slide the
pan into the
appliance
properly.
White smoke
comes out of the
appliance.
Fresh fries are
fried unevenly in
the air fryer.
Possible cause
The appliance is not
plugged in.
The appliance is not
plugged in.
The amount of
ingredients in the
basket is too big.
The set temperature
is too low.
The preparation time
is too short.
Certain types of
ingredients need to be
shaken halfway
through the
preparation time.
You used a type of
snacks meant to be
prepared in a
traditional deep fryer.
There are too much
ingredients in the pan.
The pan is not placed
correctly.
You are preparing
greasy ingredients.
The pot still contains
grease residues
from previous use.
You did not use the
right potato type.
You did not rinse the
potato sticks properly
before you fried them.
EN
Solution
Put the mains plug in an earthed wall
socket.
Set the timer key to the required
preparation time to switch on the
appliance.
Put smaller batches of ingredients in
the basket. Smaller batches are fried
more evenly.
Set the temperature key to the
required temperature setting (see
section 'settings' in chapter 'Using the
appliance').
Set the timer to the required preparation
time (see section 'Settings' in chapter'
Using the appliance').
Ingredients that lie on top of or across
each other (e.g. fries) need to be
shaken halfway through the
preparation time. See section 'Settings'
in chapter 'Using the appliance'.
Use oven snacks or lightly brush some
oil onto the snacks for a crispier result.
Do not fill the pan beyond the MAX
indication.
Push the pan again in the correct
direction.
When you fry greasy ingredients in the
air fryer, a large amount of oil will leak
into the pot. The oil produces white
smoke and the pot may heat up more
than usual. This does not affect the
appliance or the end result.
White smoke is caused by grease
heating up in the pan. make sure you
clean the pan properly after each use.
Use fresh potatoes and make sure
they stay firm during frying.
Rinse the potato sticks properly to
remove starch from the outside of the
sticks.