Concept VR3520 Manual Del Usuario página 87

Unusual noise is heard
during use
Cleaning ability is
reduced or dust is
dropping from the
appliance
Wi-Fi cannot be
connected
The planned cleaning did
not take place
Does the robot consume
power when it is always
placed in the docking
station?
Do I need to charge the
robot three times for 16
hours the first time?
TROUBLESHOOTING
Voice message
Error 1: Oh dear! I cannot find the dust collector
Error 2: Please check if the radar on top has been covered
or blocked
Error 3: Please place me in a new location and try again
Error 4: Please scrub the cliff sensor, and restart me from
a new location
Error 5: Please scrub the front sensor, and restart me
from a new location
Error 6: Please scrub the right-hand sensor, and restart
me from a new location
Error 7: Please scrub the radar housing on top, and
restart me from a new location
Error 8: Please check if the bumper has been blocked in
some way
Error 9: Master, please clean the dust container and filter The dust container is full or the filter grid needs to be
Error 10: Dust container has been removed, please clean
the container and filter
VR3520
The main brush, side brush or wheel may be wrapped with foreign objects, turn off the
robot and remove foreign objects.
• The dust container is full. Clean it.
• The filter grid is clogged. Clean or replace.
• The main brush is wrapped with foreign objects, clean it.
• The Wi-Fi signal is bad. Check that the correct Wi-Fi coverage is available.
• Wi-Fi is connected in an unusual way. Reset Wi-Fi, download the latest app, and try
connecting again.
• The password is entered incorrectly.
• There is a router for the 5GHz frequency band, the robotic vacuum cleaner is
equipped only for the 2.4GHz frequency band.
If the battery level is low, planned cleaning can only be started if the battery level is
at least 30 %.
The robot consumes a small amount of power when it is permanently placed in the
docking station, allowing the best battery performance.
The lithium battery can be used immediately after charging and has no memory effect.
Remedy
Cleaning was started after removing the dust container.
The top sensor is covered or placed in an open area
(there is no obstruction in the 6x6 m
Pick up the robot or lift it into the air.
The cliff sensor is covered or placed at a height.
The infra-red anti-collision sensor is dirty or covered.
The wall sensor is dirty or covered.
The anti-collision radar sensor is dirty or covered.
The edge sensor or anti-collision sensor is stuck.
replaced.
After error 9 has been signalled, the user has removed
the dust container and this triggers error 10.
EN
area).
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