Philips Intellicare GC7020 Manual Del Usuario página 13

Troubleshooting
This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country.
Problem
The appliance does not become hot.
Smoke comes out of my new iron
when I switch it on.
The iron does not produce any steam.
Water droplets come out of the
soleplate.
Flakes and impurities come out of the
soleplate or the soleplate is dirty.
The appliance produces a pumping
sound.
Dirty water comes out of the
soleplate.
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Possible cause(s)
There is a connection problem.
The steam tank has not been switched
on.
The temperature dial has been set to
MIN.
Some parts of the appliance have
been lightly greased in the factory and
may initially give off some smoke when
heated.
There is not enough water in the
water tank.
The steam tank pilot light is still on.
The selected ironing temperature is
too low for steam ironing.
The water tank has not been properly
attached to the steam tank.
When the iron has been set to a very
high temperature, the steam produced
is dry and hardly visible. It will be even
less visible when the ambient
temperature is relatively high and it will
be entirely invisible when the
temperature has been set to MAX.
The selected temperature is too low
for steam ironing.
When you start steam ironing and
when you have stopped steam ironing
for a while, the steam that was still
present in the supply hose will have
cooled down and condensed into
water, which causes water droplets to
come out of the soleplate.
Impurities or chemicals present in the
water have deposited in the steam
vents and/or on the soleplate.
Water is being pumped into the steam
tank.
The pumping sound does not stop.
Too much scale and minerals have
accumulated inside the steam tank.
ENGLISH
Solution
Check the mains cord, the plug and
the wall socket.
Set the on/off switch to 'on'.
Set the temperature dial to the
required ironing temperature.
This phenomenon is perfectly normal
and will cease after a short while.
Fill the water tank (see 'Preparing for
use', section 'Filling the detachable
water tank').
Wait until the pilot light goes out.
Set the temperature to 2 or higher.
Attach the water tank to the steam
tank properly (you will hear a click).
Set the iron to a lower temperature,
e.g. 2, to check if the iron is actually
producing steam.
Set the temperature higher than 2.
This is perfectly normal. Hold the iron
over an old cloth and press the steam
activator when you start ironing
(again).Wait until steam instead of
water comes out of the soleplate.
Clean the soleplate with a damp cloth.
This is normal.
Unplug the iron immediately and
contact an authorised Philips service
centre.
Rinse the steam tank. See chapter
'Cleaning and maintenance'.
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