TROUBLESHOOTING
Problem: Machine does not have power.
Solution:
• Make sure the cord is securely plugged into the unit
and outlet.
• Reset your home's circuit breaker.
• Confirm the power has been turned on and the
controls and LCD are illuminated.
Problem: Machine will not brew.
Solution:
• Turn off and unplug the machine for 30 seconds or
more. When you plug the machine back in, be sure to
turn the power back on.
• Make sure there is water in the reservoir.
• Make sure the reservoir is properly installed.
• Make sure brew head is completely closed.
Problem: Chlorine or mineral taste in coffee.
Solution:
• Consider using bottled or filtered water.
Problem: Doesn't brew a full cup.
Solution:
• Turn off and unplug the machine for 30 seconds or
more. When you plug the machine back in, be sure to
turn the power back on.
• Decalcify the machine (refer to page 9 of instruction
manual).
Problem: The used capsule will not fall into the
capsule container.
Solution:
• Check to see if the capsule container is full. Empty
the capsule container and then try again. (You may
need to manually remove the used capsule from the
brew head.)
Problem: I want to reset the espresso/
cappuccino/latte programming.
Solution:
of instruction manual
• See page 7
for instructions.
Problem: Machine turned off.
Solution:
• The machine's energy-saving mode puts unit to sleep
after 30 minutes of nonuse. Simply lift the brew head
lever up or select any button to "wake up" your unit.
Problem: Espresso is too hot, or not hot enough.
Solution:
• See page 7 for setting your brew temperature.
• Heat your cup prior to use by filling with hot tap
water. Let it rest for 10 seconds and then empty prior
to making coffee.
©2019 Cuisinart
Problem: Milk does not froth.
• First, try removing silver pin from top of frothing
mechanism. Wipe or rinse pin and replace in unit.
• If problem still persists, clean the steam/frothing
wand. See page 9 of instruction manual for
instructions.
Problem: The indicator light will illuminate, but
espresso does not flow.
Solution:
• The espresso dispensing nozzle is clogged. The
loaded espresso capsule can be damaged. Wait for a
short period of time before opening the lever and
then try with a new capsule.
Problem: Produced little or no crema.
Solution:
• Coffee has natural-occurring oils which may clog the
espresso nozzle. To clean, regularly run a brew cycle
with water only.
Problem: The water does not flow through the
espresso dispensing nozzle.
Solution:
• Coffee has natural-occurring oils which may clog the
espresso nozzle. To clean, regularly run a brew cycle
with water only.
Problem: The brew button flashes for a long
time. When is the espresso machine ready for
use?
Solution:
• The espresso machine takes approximately 2.5
minutes to heat up.
PG-36596-ESP
E S P R E S S O
Espresso/Cappuccino/Latte Machine
QUICK REFERENCE GUIDE
MAKING SINGLE OR DOUBLE ESPRESSO
1.
Use lever to open
brew head.
3.
Place cup on the tray
NOTE: Top level of
tray can be removed
to accommodate a
larger mug.
D E F I N E D
™
BEFORE FIRST USE
1. Remove lid from water reservoir. Lift off base and fill
with fresh, cold water. Replace reservoir and lid.
Using tracks as a guide, slide back into position and
push down firmly.
2. Ensure plug is inserted into back of unit, then insert
plug into power outlet and turn switch to ON position.
The LCD will illuminate and show PREHEATING. Once
complete, the screen will say, READY, PLEASE SELECT.
3. Place a mug on drip tray, then press
once,
without a capsule inserted, to run a rinse cycle.
4. The machine is now ready to use.
2.
Insert an
espresso capsule
and close brew
head.
4.
Press
once for single espresso and twice
for double espresso.