Troubleshooting; Contacting Black Box; Shipping And Packaging - Black Box SW214A Manual De Instrucciones

Model SW214A

3. Troubleshooting

There are no field serviceable parts or circuits in the device. If you
think that the device is malfunctioning, please contact Black Box.
If you determine that your extender is malfunctioning, do not attempt
to repair the unit. Contact Black Box at 724-746-5500. Before you do,
make a record of the problem. We will be able to provide more
efficient and accurate assistance if you have a complete description.
If you need to transport or ship your Switch:
• Package it carefully. Use the original container if possible.
• Before you shipping the unit, contact us to get a Return
Authorization (RA) number.
6

Contacting Black Box

Shipping and Packaging