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Finding Community & Support
Having trouble? Want to do something new? We'll do our best to help you succeed!
Community Forum
Most Glowforge owners have registered at the ​
Glowforge owners post each day. You'll find some incredibly talented (and helpful) folks who can
provide assistance, suggestions, and ideas to help you make the most of your Glowforge.
Here's an easy way to start:
● If you've got a specific question or idea (like you want to make a new band for your watch),
try searching​ to see what folks have written on the topic.
● If you just want to browse the forum, we recommend starting with our ​
topic, where you can find hundreds of laser projects that our community either has made or
wants to make.
● Once you've read a bit to get an idea of how it works, post pictures of what you make. People
will love it!
Support Online
Go to ​ h ttps://glowforge.com/support​
area includes tutorials to get you started with your Glowforge, and you'll also find Troubleshooters in
case anything doesn't go according to plan.
Support by Email
We are here for you! Email ​
even your stories of perfect prints. Our goal is to reply within hours on weekdays, and always within
three days.
We provide the best support when we fully understand what you're facing. Please send:
● A description of the steps you took, what happened and what you expected
● The date and time of the issue
● The name of your file, if there was a file involved
● The name of your Internet browser and Operating System
● A screenshot or photo of what happened
Copyright Glowforge, Inc. 2019
G lowforge Community Forum​
to find guidance any time of day or night. The Learn By Doing
s upport@glowforge.com​ with your questions, challenges, feedback, and
, where hundreds of
M ade on a Glowforge
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