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Problem
The purifier doesn't
connect
Why did the pairing not
work?
IMPORTANT: IN CASE OF ANOMALY OR LOSS OF CONNECTION, PLEASE UNPLUG YOUR PURIFIER FOR A
FEW MINUTES AND THEN PLUG IT BACK IN.
WARRANTY
Do not use the appliance and contact an Approved Service Centre if:
• Your appliance has been dropped;
• Your appliance or its power cord are damaged;
• Your appliance no longer functions properly.
• You can find a list of Approved Service Centres on the Rowenta international warranty card.
www.rowenta.com
RECYCLING
LET'S HELP PROTECT THE ENVIRONMENT!
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a local waste collection point or take to an approved service center so that it
can be processed.
These instructions can also be found on our internet site, at www.rowenta.com
12
Check
Is your phone connected to your
personal Wi-Fi network at the
beginning of the process?
The purifier doesn't seem to
connect?
The WI-FI led of your purifier is
not flashing?
The first pairing didn't work?
My phone is connected to the
Wi-FI but not the purifier ?
My phone isn't connecting to
the Wi-Fi?
Check the compatibility :
https://www.compatibility.
groupeseb.com/
CompatibilityList-Pureair-
Rowenta.pdf
Solution
Verify that you are conneted to your
personal Wi-Fi network.
Check that your purifier is plugged
in and turned on.
Hold the Wi-FI button for 3 seconds.
Restart the product to retry.
Make sure the two devices are in
close enough proximity to one
another and close to the WIFI
router.
• Check that your Wi-Fi router is
connected to the Internet
• Check that the Wi-Fi password
didn't change
Supported encryption type :
WPA_1/WPA_2, TIPK; PSK, AES
Supported networks: 2,4
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