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Enabling or Disabling Wi-Fi
10-20 secs
Wi-Fi disabled
If Wi-Fi is disabled, the appliance will not connect to the Dyson Link app.
Clearing your Wi-Fi settings
21 secs
It is possible to remove your network details from the appliance.
Press and hold the ON/ OFF button on the
appliance for longer than 20 seconds.
If you clear your network settings the appliance will not connect to the Dyson Link app.
Troubleshooting
If you see a flashing 'E' when trying to use
the appliance, it is unable to do what has
been requested.
Make sure you have checked the following:
The room temperature is above 5°C.
There are no blockages in the inlet grille or loop amplifier outlet.
The filter has been correctly assembled and doesn't need to be replaced.
The appliance is correctly plugged in directly to the wall outlet.
If the message still displays, unplug and leave for 10 seconds before turning on again.
If the problem persists, please call the Dyson helpline.
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Wi-Fi can be enabled or disabled by pressing and holding the ON/ OFF button on
the appliance for between 10 and 20 seconds.
Wi-Fi enabled
The Wi-Fi symbol will flash alternately between white and green to
indicate that your network details have been removed.
If you see a solid 'E' when trying to use
the appliance, it shows the appliance has
stopped functioning correctly.
Solid white =
Wi-Fi connected
Flashing white =
Wi-Fi connecting
Flashing green =
Wi-Fi is ready to connect
to your Dyson Link app
Off =
Wi-Fi disabled
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