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NZXT GLOBAL WARRANTY POLICY
This NZXT Global Warranty Policy governs the sale of products by NZXT to you.
I. WA R RA NT Y LE N GT H
New NZXT Product
KRAKEN RGB
Any replacement product will be covered under warranty for the remainder of the warranty period or thirty days, whichever is longer. Proof of purchase is
required for warranty service.
II. WH O IS PR OTECT E D
The Warranty covers only NZXT products purchased by the original consumer.
III. W H AT IS A N D I S N OT C OVE R E D
Please note that our warranty is not an unconditional guarantee. If the product, in NZXT's reasonable opinion, malfunctions within the warranty period,
NZXT will provide you at its sole discretion with a repaired or replacement product, either new or refurbished, with a similar function that is equal or
greater in value depending on supply. Our warranty does not cover the following:
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any product or serial number/warranty sticker modification applied without permission from NZXT;
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any damage that is not a manufacturing defect;
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damage, deterioration or malfunction resulting from: accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification or failure to follow instructions included with the product;
•
improper installation, unauthorized alterations or modifications, or repair or attempted repair by anyone not authorized by NZXT;
•
shipping or transport damage (claims must be made with the carrier);
•
normal wear and tear.
NZXT does not warrant that this product will meet your requirements. It is your responsibility to determine the suitability of this product for your purpose.
For NZXT Store orders, we cover two way return shipping for all exchanges and returns. For all other authorized dealers, NZXT Support does not cover
return shipping and only covers one way shipping from NZXT back to the end user for exchanges. Two way expedited shipping is provided for all PSUs
covered under the Less Than Three program, indiscriminate of purchase location, provided the location is an approved NZXT reseller.
IV. E XC LU SI ON O F DA M AG ES ( D I SCLA IM ER)
NZXT's sole obligation and liability under this warranty is limited to the repair or replacement of a defective product with either a new or refurbished
product with a similar function that is equal or greater in value at our option. NZXT shall not, in any event, be liable for any incidental or consequential
damage, including but not limited to damages resulting from interruption of service and loss of data, business, or for liability in tort relating to this
product or resulting from its use or possession.
V. L IM ITAT I ON S O F I M P L I E D WARR AN T IES
There are no other warranties, expressed or implied, including but not limited to those of merchantability or fitness for a particular purpose. The duration
of implied warranties is limited to the warranty length specified in Paragraph I.
VI. TO O BTA IN T EC H N I CAL S U P P ORT
If you have already referenced your product owner's manual and still need help, you may contact us by phone at +1 (800) 228-
9395, by email at service@nzxt.com, or visit the NZXT Support site at nzxt.com/customer-support.
Warranty Length
6 Years
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