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Idiomas disponibles
Idiomas disponibles
Problem
The machine switches on
but does not dispense
coffee or beverages
The machine has
switched off
automatically.
The machine is vibrating
a lot and making noise
You cannot insert the
capsule in the machine
Cause
Water tank (8) empty or not
correctly inserted. Indicator light
(14) on (VAP and 4D Model)
Control lever (1) not completely
closed
Faulty pump
Capsule not completely perforated Completely lift the lever (1), insert another
Hydraulic components clogged
by scale
Capsule container (6) full, light
(14) on (VAP and 4D Model)
Capsule container (6) not inserted
correctly
This is not a fault.
Insufficient water level in the tank
(8)
Capsule is not compatible
Capsule inserted incorrectly
Control lever (1) not
completely open
The capsule used previously has
not been ejected
If the fault persists, apply to the service centre.
Make sure that the water tank (8) is correctly
inserted in its place and that it contains
enough water
Make sure that the control lever (1) is
completely closed
Check whether the pump is dispensing water:
once the symbol (2) has been pressed you
should feel a vibration, this is the sign that the
pump is working correctly. If you do not feel
any vibration, apply to the service centre.
[f0If you feel the vibration but coffee or
beverage dispensing does not start, repeat
the operation 2/3 times at an interval of a
few minutes. At the end of the procedure, if
the machine is still not dispensing coffee or
beverages, apply to the service centre.
capsule and try again. If the fault persists,
apply to the service centre.
Remove scale. If the problem persists, apply
to the service centre.
Empty the capsule container (6) and wait at
least 5 seconds before replacing it again
Reset via blind button by pressing the upper
right corner of the display
The machine is designed to switch off
automatically after 30 minutes without being
used (see page 27).
The strong vibration is caused by the pump
which cannot draw up sufficient water. Top
up the correct water level in the tank (8)
Make sure that you are using a capsule
specifically intended for this model
Insert the capsule facing in the correct
direction (see page 28)
Lift the lever (1) completely until it stops
Check that the capsule previously inserted
in the group has been ejected into the capsule
container drawer (6)
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Solution
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