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Printer features
Front
1
Walk-up USB port (wireless models only)
2
Output tray extender
3
Output tray
4
Control panel
5
Power button
6
Tray 1/Toner access door
7
Tray 2
During Setup: Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer too far from printer
Computer connected to a Virtual Private
Network (VPN) or remote work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
Back
8
Rear door
9
Power connection
10
Access toner cartridges
11
USB port for computer connection
Ethernet port
12
13
USB port for Job Storage
Solution
Check the dial and restart wireless setup mode,
if prompted.
Move your computer closer to the printer. Your
computer might be out of range of the printer's
Wi-Fi signal.
Disconnect from a VPN before installing HP
printer software. Connect to the VPN again after
finishing printer setup.
Note: Consider your location and the security
of the Wi-Fi network before disconnecting
from a VPN.
If your computer is connected by Ethernet,
turn on the computer's Wi-Fi while setting up
the printer. You don't need to disconnect the
Ethernet cable from the printer.
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