FAQ & TROUBLESHOOTING
Purifier won't go into Auto
Mode.
OR
Air quality indicators are off.
OR
Purifier's sensor signal indicator
is blinking.
I've lost my SensorPod
™
Pairing SensorPod
and Purifier
™
The SensorPod communicates with the purifier using
radio frequency signals, and will be paired on the
production line and ready for use when you open the
box. In the rare event that the signal is interrupted, the
purifier's sensor indicator light
repair the connection in just a few easy steps.
1. Unplug the SensorPod.
2. HOLD the Power Button on the purifier for 3
seconds, when you should hear two chimes.
3. Plug-in the SensorPod and press and HOLD the
pairing button underneath the SensorPod for 5-7
seconds (Fig. F).
18
First, check that the SensorPod is plugged-in and that its light is solid.
Next, check that the SensorPod is within range of the purifier (up to 15m).
If both are true and the connection is still failing, see below instructions on
repairing the SensorPod's connection.
!
Don't worry! Please contact our customer support team and you can order a
replacement SensorPod. Follow the easy pairing instructions below to pair your
replacement SensorPod with your existing air purifier!
will blink. You can
4. The connection is established when the purifier's
sensor indicator light is lit with no blinking, and the
air quality indicators turn on.
Fig. F