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Idiomas disponibles
11. PRODUCT WARRANTY
Warranty period:
1. The guarantee applies to the product lines of Evaporative Coolers, Humidifiers, Dehumidifiers, Heaters,
Heating Mats supplied under the MCONFORT brand.
2. The warranty period is 2 years, counted from the date of sale.
3. MCONFORT will provide technical assistance at the customer's home at its convenience, or will collect the
equipment for repair at the company's facilities.
Requirements for the validity of the guarantee:
1. This guarantee applies only in the Spanish national territory.
2. The equipment must have been used in accordance with the instructions detailed in the user manual.
3. Only the MCONFORT authorized technical service can cover the guarantee.
4. It is essential that the user or the selling establishment fill in the equipment and customer data on this
warranty card.
Warranty coverage:
1. This guarantee does not affect the rights of the user in accordance with the provisions of RDL 1/2007.
2. In accordance with title V of RDL 1/2007, the user will have the right to demand from the seller, and / or the
producer, in the cases determined by law, the repair and / or replacement of the product.
3. During the time the equipment is being repaired, no amount will be paid for damages for the time the
equipment has been out of service.
4. We are not responsible for any damage that the equipment may cause to external elements.
Warranty Exclusions:
1. Failure to comply with any of the previously mentioned requirements.
2. When the use that has been given to the equipment was not exclusively domestic.
3. The warranty does not cover accessories or accessories added to the equipment.
4. Demonstrations or commissioning of equipment.
5. If the fault is caused by fire, flood, agents.
weather conditions, shock or improper power supply application.
6. Damages due to abuse, including transport damages, which must be claimed from the transport company.
It is advisable to inspect the packages received in the presence of the personnel of the transport company,
before signing the delivery note of acceptance.
7. Damages caused by physical breakage in casings or plastics.
8. The use of non-original MCONFORT spare parts.
9. Faults caused by misuse.
10. Equipment that does not bear the manufacturing serial number, or that has been altered or erased.
11. When the equipment has been manipulated or repaired by personnel other than or not authorized by
MCONFORT.
12. Maintenance and cleaning of equipment
13. Failures caused by wear or normal use of the equipment, such as clogged filters or drains.
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