T
ROUBLESHOOTING
Problem
Possible Cause
Displays fail to
Battery contact
light up
failure
Electrodes
Stimulation
1. Dried out or
weak or cannot
contaminated
feel any stimu-
2. Placement
lation
Lead wires
Old/worn
/damaged
The intensity is too
weak.
Intensity is too high
Stimulation is
Electrodes are too
uncomfortable.
close together
Damaged or worn
electrodes or lead
wires
Electrode active area
size is too small.
Mayn't operate the
device according to
the manual.
Intermittent
Lead wires
output
Solution
1. Try fresh batteries.
2. Ensure batteries are inserted
correctly. Check the following
contacts:
• All contacts are in place.
• All contacts are not broken.
Replace and re-connect
Replace
Use a higher intensity level.
Decrease intensity.
Reposition the electrodes.
Replace
Replace electrodes with ones that
have an active area no less than
16.0 cm 2 (4cm*4cm).
Please check the manual before use.
1. Verify connection is secure. Insure
firmly.
2. Turn down the intensity. Rotate lead
wires in socket 90°. If still
intermittent, replace lead wire.
3. If still intermittent after replacing lead
wire, a component may have failed.
Call the repair department.
4. Some programs will seem
intermittent. This is expected.
Improper electrode
Stimulation is
and applica-
ineffective.
tor placement
Unknown.
Use the electrodes
The skin
on the same site
becomes red
every time.
and/or you feel
The electrodes aren't
a stabbing pain
stuck onto the skin
properly.
The electrodes are
dirty.
The surface of
the electrode was
scratched.
Output current
The electrode pads
stops during
come off the skin.
therapy
The cable is
disconnected.
The power of the
batteries has been
exhausted.
Reposition electrode and applicator-
Contact clinician.
Re-position the electrodes. If at any
time you feel pain or discomfort stop
use immediately.
Ensure the electrode is stuck securely
on the skin.
Clean the electrode pads with a
damp, lint free cloth or replace new
electrode pads.
Replace new electrode.
Turn off the device and stick the
electrode pad firmly to the skin.
Turn off the device and connect the
cable
Please replace them with new bat-
teries.
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