SERVICE - UNITED STATES
1-800-SAWDUST
Monday-Friday, 7:00 AM - 6:30 PM CST
www.milwaukeetool.com
or visit
Contact Corporate After Sales Service Technical
Support with technical, service/repair, or warranty
questions.
Email: metproductsupport@milwaukeetool.com
B e c o m e a H e a v y D u t y C l u b M e m b e r a t
www.milwaukeetool.com to receive important
notifications regarding your tool purchases.
SERVICE - CANADA
Milwaukee Tool (Canada) Ltd
1.877.948.2360
Monday-Friday, 7:00 AM - 4:30 PM CST
or visit www.milwaukeetool.ca
LIMITED WARRANTY
USA & CANADA
Every MILWAUKEE Battery Pack (sold with cordless product and/or as
a replacement battery pack) is warranted to the original purchaser from
an authorized MILWAUKEE distributor only to be free from defects in
material and workmanship. Subject to certain exceptions, MILWAUKEE
will repair or replace a battery pack which, after examination, is de-
termined by MILWAUKEE to be defective in material or workmanship
for the stated warranty period from date of purchase. Return of the
battery pack to a MILWAUKEE factory Service Center location or
MILWAUKEE Authorized Service Station, freight prepaid and insured,
is required. For the proper shipping procedure of battery packs, contact
1.800.SAWDUST (1.800.729.3878), or go to www.milwaukeetool.com.
A copy of the proof of purchase should be included with the return
product. This warranty does not apply to damage that MILWAUKEE
determines to be from repairs made or attempted by anyone other
than MILWAUKEE authorized personnel, misuse, alterations, abuse,
normal wear and tear, lack of maintenance, or accidents.
Battery Pack Cat. No.
48-11-1812, 48-11-1828
(Serial number prefix "B41E"
and later),
48-11-1840, 48-11-1850,
48-11-1850R, 48-11-1860,
48-11-1861, 48-11-1865,
48-11-1880, 48-11-1890,
48-11-2402, 48-11-2440,
48-11-2450, 48-11-2460,
48-11-2830
(Serial number prefix "C71")
48-11-0490, 48-11-1815,
48-11-1820, 48-11-1835,
48-11-2001, 48-11-2401,
48-11-2420, 48-11-2425,
48-11-2430
48-11-1828
(Serial number prefix "B41D"
and earlier),
48-11-1830
(Serial number prefix "A95"),
48-11-2830
(Serial number prefix "A71")
48-11-0100, 48-11-1024,
48-11-1830
(Serial number prefix "E95"),
48-11-1970, 48-11-2230
(1.800.729.3878)
Warranty Period
(from date of
Chemistry
purchase)
LITHIUM-ION
Three (3) Years
LITHIUM-ION
Two (2) Years
Two (2) Years -
plus,
LITHIUM-ION
Three (3) Years
Pro-Rata
(prorated)*
Nickel-Cadmium
(Ni-Cd),
Nickel-Metal-
One (1) Year
Hydride (Ni-MH),
LITHIUM-ION
*The warranty period for MILWAUKEE M18™ 48-11-1828 (with the
serial number prefix "B41D" and earlier), V18™ 48-11-1830 (with the
serial number prefix "A95"), and V28™ 48-11-2830 (with the serial
number prefix "A71") is five (5) years / 2000 charges from the date of
purchase, whichever first occurs. The first 1000 charges or 2 years of
the warranty, whichever first occurs, are covered through free replace-
ment of the defective battery. This means that for the earlier of the first
1000 charges or two (2) years from the date of purchase/first charge, a
replacement battery will be provided to the customer for any defective
battery free of charge. Thereafter, the remaining charges up to a total
of 2000 or the remainder of the five (5) year period from the date of
purchase, whichever first occurs, will be covered on a pro rata basis.
This means that every customer gets an additional 1000 charges
or three (3) years of pro rata warranty on the these battery packs,
depending upon the amount of use. MILWAUKEE M18™ 48-11-1828
(with the serial number prefix "B41E" and later), V18™ 48-11-1830
(with the serial number prefix "E95"), and M28™ 48-11-2830 (with the
serial number prefix "C71") have different warranty periods, as listed.
Warranty Registration is not necessary to obtain the applicable war-
ranty on a MILWAUKEE battery pack. The manufacturing date of the
product will be used to determine the warranty period if no proof of
purchase is provided at the time warranty service is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CON-
TRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT.
IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT
PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR
PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES,
EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CON-
SEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN
ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS
FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE EX-
CLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL.
TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH
DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WAR-
RANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE
EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR-
RANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
This warranty applies to product sold in the U.S.A. and Canada only.
Please consult the 'Service Center Search' in the Parts & Service sec-
tion of MILWAUKEE's website www.milwaukeetool.com or call 1.800.
SAWDUST (1.800.729.3878) to locate your nearest service facility for
warranty and non-warranty service on a MILWAUKEE Battery Pack.
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