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Troubleshooting
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PROBLEM
Engine will not start .
Engine will not accelerate, lacks
power or stalls .
Engine smokes excessively .
Engine runs hot .
Engine will not idle properly .
Technical Service
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You may have further questions about assembling, operating, or maintaining this Trimmer . If so, you can contact our
Technical Service Department at 1-800-737-2112 (English only) .
You may also write to:
METL Corporate Office - CORRESPONDENCE ONLY
ATTN: Technical Service – METL
6700 Wildlife Way
Long Grove, IL 60047
When contacting the Technical Service Department, have
ready:
• Your Name
• Your Address
• Your Phone Number
Questions? Call Toll Free at 1-800-737-2112
POSSIBLE CAUSE(S)
1 . Ignition Switch in the "OFF" position .
2 . Engine flooded .
3 . Fuel Tank empty .
4 . Spark Plug not firing .
5 . Fuel not reaching carburetor .
6 . Carburetor requires adjustment .
1 . Grass wrapped around Trimmer Head .
2 . Air filter dirty .
3 . Spark plug fouled .
4 . Carburetor requires adjustment .
5 . Carbon build-up on muffler outlet
screen .
6 . Compression low .
1 . Fuel mixture incorrect .
2 . Air filter dirty .
3 . Carburetor requires adjustment .
1 . Fuel mixture incorrect .
2 . Spark Plug incorrect .
3 . Carburetor requires adjustment .
4 . Carbon build-up on muffler outlet
screen .
5 . Engine air screen covered
with debris .
1 . Carburetor requires adjustment .
2 . Crankshaft seals worn .
3 . Compression low .
EN-13
SOLUTION(S)
1 . Move ignition switch to the ON position .
2 . See Starting a Flooded Engine in
OPERATION section .
3 . Fill tank with correct fuel mixture .
4 . Replace Spark Plug .
5 . Check for kinked or split fuel line; repair
or replace .
6 . Contact a qualified service center .
1 . Clear debris and grass from Trimmer Head .
2 . Clean air filter .
3 . Clean or replace plug .
4 . Contact a qualified service center .
5 . Contact a qualified service center .
6 . Contact a qualified service center .
1 . Empty Fuel Tank and refill with correct fuel
mixture .
2 . Clean or replace air filter .
3 . Contact a qualified service center .
1 . See Mixing Fuel / 2-Cycle Oil in
OPERATION section .
2 . Replace with correct Spark Plug .
3 . Contact a qualified service center .
4 . Contact a qualified service center .
5 . Clean engine cooling air screen .
1 . Contact a qualified service center .
2 . Contact a qualified service center .
3 . Contact a qualified service center .
If you need assistance or have any questions,
CALL TOLL FREE: 1-800–737-2112
• Model Number of Product
• Date of Purchase (include copy of receipt for written requests)
Copyright © 2017 MAT Engine Technologies, LLC
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