TROUBLESHOOTING
Problem
Unit continues to run
after reaching set
temperature/or
powering off.
Heat turns on randomly.
Buttons do not work.
Control panel does not
illuminate.
How many quartz
heating elements are in
my unit?
Remote control is not
working when buttons
are pressed.
A3332
Root Cause
Cool down cycle
Ambient room
temperature scan.
Defective control
panel circuit board.
Defective control
panel circuit board.
9QI product Inquiry.
No batteries or battery
power.
poor signal
Distance
Corrective Action
Normal operation, will continue to run for several minutes before
shutting down. Times will vary based on heating. UNIT WILL BLOW
COOL AIR.
Normal operation, unit will periodically run to test air temperature.
Will run 3 minute of cool air and 3 minutes of warm air.
Replace control panel circuit board.
Replace control panel circuit board.
6 Infrared Quartz heating elements.
Change the remote batteries.
Operate remote transmitter at a slow measured pace. Press the remote
control buttons with an even motion and gentle pressure. Repeatedly
pressing buttons in rapid succession may cause the transmitter to
malfunction.
Operate the remote at a distance less than 20 feet from the front of the
appliance; point the remote at the control panel.
7
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