Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating.
we recommend moving the heater once the fan has completely turned off.
What is the life expectancy for the Quartz Elements?
Average element life is 20,000 hours. The Quartz Elements are replace-
able by an authorized service dealer.
What is Zone Heating?
Zone heating is all about focusing heat where people spend the most time.
After all, there is no point to heating multiple rooms to 68+ degrees when
they are not in use.
What is the BTU Rating for the heaters?
Heater Model US1000 is approximately 5000 BTUs.
The BTUs are basically irrelevant as a unit of measure since the patented
heating process of the EdenPURE
INTENTION LLY does not operate
®
using old inefficient methods of heat combustion, which is rated by using
the BTU rule. Our heating method is far superior for efficiency, safety,
comfort, and for providing a natural healthy indoor environment.
Can I use the heater and another appliance at the same time?
yes, as long as they are not on the same circuit. Zone heaters are consid-
ered to be an appliance. you should not run more than one larger appli-
ance on a single circuit breaker. your freezer, refrigerator, microwave
oven, washing machine, dryer, and other such appliances should not share
a circuit breaker.
Can I use an extension cord, surge protector, or power strip with my
heater?
It is not recommended. It is designed to plug directly into a grounded 110
volt 15 amp or higher circuit receptacle. However, if you have to use an
extension cord, the cord should be No. 14 Awg minimum size and rated not
less than 1875 watts. The extension cord should be a 3 wire cord with a
grounding type cord and plug connector.
I don't have a grounded outlet; can I use a cord adapter or remove
the grounding plug?
NO. If you don't have a grounded outlet, contact a licensed electrician in
your area for advice. Removing or altering any part of the heater will
void the warranty.
My Heater lost power?
Unplug from wall, check filter to make certain that it is clean and plug
back in. If unit does not power up or shuts down again please call the
service number.
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