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FREQUENTLY ASKED QUESTIONS
My Air Purifier is starting to make noise and the air output is less. What's wrong?
The filters may be dirty. High amounts of contaminants can block the pores in the filter and stop the air from
moving through it. Replace the filters.
How long should I run my Air Purifier?
In general, the unit will be most effective when doors and windows are closed. It is recommended that you run
your air purifier while you are at home to help clean the air. If desired or conditions warrant, you may run your
air purifier 24 hours a day.
Can I wash any of the filters in my Air Purifier?
No. Washing any of the filters will ruin them.
CONSUMER RELATIONS
We are here to help. Call us toll-free at: 1-800-477-0457 E-mail: consumerrelations@kaz.com
Or visit our website at: www.HoneywellPluggedIn.com
Please be sure to specify the model number.
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE
YOUR WARRANTY. DO NOT RETURN TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO
OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE
TO THE AIR PURIFIER OR PERSONAL INJURY.
5 YEAR LIMITED WARRANTY
You should first read all instructions before
attempting to use this product.
A. This 5 year limited warranty applies to repair
or replacement of product found to be
defective in material or workmanship. This
warranty does not apply to damage resulting
from commercial, abusive, unreasonable use
or supplemental damage. Defects that are
the result of normal wear and tear will not be
considered manufacturing defects under this
warranty. KAZ IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED IN DURATION TO THE DURATION
OF THIS WARRANTY. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages or limitations on how long
an implied warranty lasts, so the above limitations
or exclusions may not apply to you. This warranty
gives you specific legal rights, and you also may
have other rights which vary from jurisdiction
to jurisdiction. This warranty applies only to
the original purchaser of this product from the
original date of purchase.
B. At its option, Kaz will repair or replace this
product if it is found to be defective in material or
workmanship.
C. This warranty does not cover damage resulting
from any unauthorized attempts to repair or from
any use not in accordance with the instruction
manual.
D. This warranty does not cover the True HEPA filters
or pre-filters except for material or workmanship
defects.
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