Bosch 7 736 604 250 Manual De Instalación página 33

Problem
Gateway remains
offline.
Pairing with
smartphone is not
necessary.
Port forwarding
Incorrect router is
connected.
Table 13
6 Environmental protection and disposal
Environmental protection is a key commitment of the Bosch Group.
Quality of products, efficiency and environmental protection are equally important
objectives for us. Environmental protection laws and regulations are strictly
G 10 CL-1 – 6721824785 (2023/05)
Status
Indoor unit shows the
WLAN symbol.
Indoor unit does not show
the WLAN symbol.
Smartphone is not
supported (e.g.
OnePlus 5T).
Smartphone is supported
but there is a problem
when connecting.
Smartphone is supported
but the router cannot be
found.
Port forwarding on the
router does not function.
Another router should be
connected.
Environmental protection and disposal
Remedy
Check internet connection of
the router.
▶ Check security settings of
the router.
▶ Check if the configuration
of the router displays the
gateway.
▶ Bring the router closer, or
use a WLAN repeater.
Use another smartphone.
▶ Use correct login data.
▶ Use WLAN instead of
mobile data.
▶ Deactivate location
services.
▶ Bring the router closer, or
use a WLAN repeater.
▶ Set the signal frequency
of the router to 2.4 GHz.
Set port 5222, 443 or 80.
Switch off the router or reset
the settings in the app.
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