HELPFUL HINTS—Problems/Solutions
If you are having problems with your HDTV,
check this trouble shooting chart to find one
or more possible solutions.
Problem:
Check these Conditions:
No picture, sound
G
(Digital Picture)
G
G
No Captioning
G
G
Cannot customize
G
Caption
Cannot display pic-
ture on a full screen
Poor Picture/Sound
G
(watching Analog)
G
G
G
G
"No Signal"
G
message appears
G
on screen
G
G
Pixilation of Digital
G
image
Cannot select or
G
scan some channels
G
G
G
G
No Cable channels
G
above number 13
Remote Control
G
will not operate TV
G
Cabinet makes
G
popping sound.
All manuals and user guides at all-guides.com
Check antenna/external connections
May be station trouble, NO signal
broadcast.
MUTE function may be ON.
Check if station is broadcasting a
Closed-Caption signal.
Select another channel.
Digital Caption signal is not being
broadcast.
Check if program is in color.
Check antenna/external connections.
Color or Tint misadjusted.
May be station trouble.
Maybe MUTE function is ON.
Check Audio / Video connections.
Check external equipment
connections.
Check external equipment setting.
Check antenna connection.
Press INFO and check signal
strength.
Channel may be removed from memory.
Check antenna connections.
No digital signal being broadcast.
V-Guide is set to block programming.
Weak Signal.
Cable Channel Indicator C should
appear next to channel number.
Check batteries.
Check if TV is plugged in.
This is a normal condition during
warm-up and cool down of the plastic
cabinet parts.
Need help?
Before returning your HDTV, please visit our
website at www.sanyoctv.com or call us
toll free at 1.800.877.5032. We can Help!
Try these Solutions:
Adjust antenna.
G
Try a different channel.
G
Press RESET twice to restart channel
G
search (All customized settings will be
cancelled.)
Adjust Volume.
G
Press CAPTION to select
G
captioning mode.
Press CAPTION to select Analog
G
captioning.
Press PIX SHAPE to change
G
setting.
Try a different channel.
G
Adjust antenna.
G
Press RESET twice to restart channel
G
search.
Adjust Volume.
G
Press INPUT.
G
Switch on external equipment.
G
Turn antenna, install signal booster.
G
Set external equipment output
G
connections to match input connections.
Turn antenna, install signal booster.
G
Install outdoor Digital antenna.
G
Select Channel Scan Memory to add
G
channels or start channel search.
Set V-Guide to "ALLOW ALL" or press
G
RESET twice to clear all settings and
restart channel search.
Turn antenna, install signal booster.
G
Search for Cable channels using Manual
G
Channel Search.
Replace batteries.
G
Aim remote control at front of TV.
G
www.sanyoctv.com
Visit our Web site at
Page No.
5, 7
16
7, 13
7, 13
7
7, 16
5 ~ 7
8 ~ 10
5, 7
7, 12
14, 15
11
5, 7, 9
1-800-877-5032
or Call
17