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Troubleshooting
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the table below and
try the suggestions.
Code
1C
DC
DC1
LC
4C
4C2
5C
HC
56
English
Untitled-18 56
Check the water level sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
• Depending on the model, the drain system may drain water automatically. The
Power and Start/Pause (Hold to Start) buttons may be disabled during this
process.
The door is open.
• Close the door and press Start/Pause (Hold to Start) to resume operation.
Check the door switch.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
Check for water leaks.
• Power the washer off, and then check the drain system for any leaks. Once the
leak issue is resolved, power the washer on.
• Depending on the model, the drain system may drain water automatically. The
Power and Start/Pause (Hold to Start) buttons may be disabled during this
process.
Check the water supply line.
• Check the connection to the water lines (including water taps).
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
• Depending on the model, the drain system may drain water automatically. The
Power and Start/Pause (Hold to Start) buttons may be disabled during this
process.
Laundry needs protection because the water being supplied is too hot.
• Make sure the cold and hot water taps are properly connected.
• Power the washer off. Wait 2-3 minutes, power the washer on, and then try
again.
Check the drain system.
• Make sure the drain filter is not clogged.
• If the drain filter is clogged, clean the filter, and then restart the washer.
Check the washing heater.
• Power off the washer, and then contact a Samsung service center.
Action
2022-12-22
3:48:51
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