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Troubleshooting
PROBLEM ISSUE
POSSIBLE CAUSE
Water too hot.
Heater shut off
during use.
Water ceases to
flow.
Water temperature
varies from hot to
cold during use.
No hot water/Unit
is not working.
If you have an issue and need further assistance,
Not enough water flowing
through the heater.
Increase in the ambient
temperature.
Interruption of main
electrical supply.
Blockage of your hand held
shower head.
No water supply.
Water pressure has
dropped below min. level.
No electrical power.
Low flow rate 0.5 bar (7 psi).
please call: 1-888-783-6082
SOLUTION
Increase the flow rate via the outlet
tap.
Switch to lower temperature setting.
Check incoming power supply, MCB,
switches and supply cabling.
If problem persists, call your local
authorized distributor for assistance.
Clean or replace your hand held
shower head. Check to see that your
shower head hose is not twisted or
blocked. It is necessary for the hose
to have a free passage of water.
Check if the main water line stop
valve is fully open and that there
are no other restrictions in the water
supply line.
Increase hot water supply.
Check the circuit breaker and check
voltage at the wiring block.
Clean filter screen:
1. Turn circuit breaker off.
2. Open the valve to release pressure
from the unit.
3. Turn circuit breaker on.
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