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Troubleshooting Tips... Before you call for service
Problem
Loud or unusual
noise; vibration or
shaking
No power/washer not
working or dead
Snags, holes, tears,
rips or excessive
wear
Control time wrong
or changes
Not enough water
Washer pauses or
has to be restarted, or
washer door is locked
and will not open
Door unlocks or
press Start and
machine doesn't
operate
Water does not enter
washer or enters
slowly
Wrinkling
49-3000065
Possible Cause
Cabinet moving
All rubber leveling legs are
not firmly touching the floor
Unbalanced load
Pump clogged
Washer is unplugged
Water supply is turned off
Circuit breaker/fuse is
tripped/blown
Automatic self system
checks
Overloaded
Pens, pencils, nails, screws
or other objects left in
pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in pockets
This is normal
This is normal
Pump clogged
This is normal
Incorrect operation
Automatic self system
checks
Water supply is turned off
Water valve screens are
stopped up
Inlet hose screen washers
are stopped up
Improper sorting
Overloading
Incorrect wash cycle
Repeated washing in water
that is too hot
What To Do
Washer is designed to move 1/4" to reduce forces
transmitted to the floor . This movement is normal .
Push and pull on the back right and then back left of your
washer to check if it is level . If the washer is uneven, adjust the
rubber leveling legs so they are all firmly touching the floor and
locked in place . Your installer should correct this problem .
Pause unit, open door and manually redistribute load . To
check machine, run rinse and spin with no load . If normal,
unbalance was caused by load .
See page 13 on how to clean the Pump Filter .
Make sure cord is plugged securely into a working outlet .
Turn both hot and cold faucets fully on .
Check house circuit breakers/fuses . Replace fuses or
reset breaker . Washer should have separate outlet .
First time the washer is plugged in, automatic checks
occur . It may take up to 20 seconds before you can use
your washer . This is normal operation .
Do not exceed maximum recommended load sizes . See
recommended maximum load sizes on page 12 .
Remove loose items from pockets .
Fasten snaps, hooks, buttons and zippers .
During spin the washer may need to rebalance the load
sometimes to reduce vibrations . When this happens, the
estimated time is increased causing time left to increase or jump .
Horizontal washers do not require the tub to fill with water
like top-load washers .
See page 13 on how to clean the Pump Filter .
Front-load washers start up differently than top-load washers,
and it takes 30 seconds to check the system . The door will
lock and unlock .
Simply open and close the door firmly; then press Start .
After Start is pressed, the washer does several system
checks . Water will flow 60 seconds after Start is pressed .
Turn on both hot and cold faucets fully .
Turn off the water source and remove the water
connection hoses from the upper back of the washer . Use
a brush or toothpick to clean the screens in the machine .
Reconnect the hoses and turn the water back on .
Turn off the water source and remove the inlet hoses from
the wall faucets . Use a brush or toothpick to clean the
screen washers in the end of the hoses . Reconnect the
hoses and turn the water back on .
Avoid mixing heavy items (like work clothes) with light items (like
blouses) .
Load your washer so clothes have enough room to move freely .
Match cycle selection to the type of fabric you arewashing
(especially for easy care loads) .
Wash in warm or cold water .
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