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Troubleshooting
Information codes
If the dishwasher fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code
Leakage check
• Close the water supply valve. Go to your home's circuit breaker panel,
LC
Water supply check
• Check if the water supply valve is closed, if the water supply is
4C
Drain check
• Close the water supply valve. Check if the drain hose is clogged or
5C
High temperature heating check
• Functional check. With the dishwasher empty, add detergent, and then
HC
Pump operation check
3C
• Functional check. Turn off the dishwasher and restart. If the issue
Zone wash function check
• Functional check. Turn the dishwasher off and try to start it again. If the
PC
For any information codes not listed here, call for service at 1-800-SAMSUNG (726-7864).
40
English
DW9900M_DD68-00196B-01_EN.indd 40
and set the dishwasher's circuit breaker switch to off. Then, contact
the installer to repair. If the issue continues, contact a local Samsung
customer center.
suspended, or if the water inlet valve or line is frozen or clogged by
foreign particles. If the issue continues, contact a local Samsung customer
center.
folded. Check if the drain hole inside the pump is clogged. If the issue
continues, contact a local Samsung customer center.
run a cycle. If the issue continues, go to your home's circuit breaker
panel, and set the dishwasher's circuit breaker switch to off. Then,
contact a local Samsung customer center.
continues, contact a local Samsung customer center.
issue continues, contact a local Samsung customer center.
Action
2017-09-04
12:05:23
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