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Problem
Possible cause
Food does not broil
The serving size may not
properly.
be appropriate.
The rack has not been
properly positioned.
Cookware not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven
The oven sensor needs to
temperature is too
be adjusted.
hot or too cold.
The oven will not
The oven temperature is
self-clean.
too high to start a self-
clean operation.
The oven controls have
been set incorrectly.
A self-cleaning cycle cannot
be started if the oven
lockout feature has been
activated or if a radiant
surface element is on.
NE59J7630SS_AA_DG68-00598A-07_EN+MES+CFR.indb 45
Solution
Refer to the cooking guide
Excessive smoking
for serving sizes and try
during a self-
again.
cleaning cycle.
See the broiling
recommendation guide on
page 28.
Use suitable cookware.
The oven door will
not open after a
•
Preheat the
self-cleaning cycle.
broil element for
The oven is not
10 minutes.
clean after a self-
•
See the broiling
cleaning cycle.
recommendation guide
on page 28.
See the section on
adjusting the thermostat on
page 32.
Allow the range to cool,
Steam is coming out
and then reset the controls.
of the vent.
See the section on self-
cleaning on page 34.
Deactivate the oven
lockout (see page 33).
Make sure all surface
elements are turned off.
Problem
Possible cause
There is excessive soiling in
the oven.
The oven is too hot.
The oven controls were not
set correctly.
The oven was heavily
soiled.
When using the convection
feature, it is normal to see
steam coming out of the
oven vent.
As the number of racks
or amount of food being
cooked increases, the
amount of visible steam
will increase.
Solution
Press OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil,
and then start the self-
cleaning cycle again.
Allow the oven to cool.
See the section on self-
cleaning on page 34.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily
soiled ovens may need to
be self-cleaned again or for
a longer period of time.
This is normal operation,
and not a system failure.
Use the oven as usual.
English 45
2/15/2017 6:19:15 PM
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