T
roubleshooTing by yourself
6 Troubleshooting by yourself
It is important to change the dust bag in good time and use this opportunity to check the filters, cleaning them
in the process if they are soiled, so that no problems arise. However, if you encounter problems with the
device, use the following table to determine whether you can solve the problem yourself.
Before troubleshooting, switch off the device and disconnect the power plug from the socket.
Problem
Light on the power regulator lights
up red
An odour develops or dust
escapes from the device during
vacuuming
The device suddenly stops
vacuuming
The device hardly picks up any dirt
and/or the suction power noticea-
bly decreases
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The dust bag needs to be replaced or the filters are soiled ("Changing
the dust bag" on page 21, "Cleaning the motor filter" on page 22,
"Cleaning the exhaust filter" on page 22).
It is likely that the dust bag or parts of the accessories were not cor-
rectly installed or closed after cleaning or replacement.
Check all parts for correct seating.
The integrated overheating protection has tripped (possibly due to an
overfilled dust bag or soiled filter).
In this case, proceed as follows:
1. Switch off the device.
2. Disconnect the power plug from the socket.
3. Eliminate the cause of the overheating (either replace the dust bag
("Changing the dust bag" on page 21) or clean the filter ("Clean-
ing the motor filter" on page 22, "Cleaning the exhaust filter" on
page 22); it is also possible that there is clogging that needs to be
rectified).
4. Be sure to include the suction hose, nozzle and telescopic tube
when searching for the cause of the overheating.
5. Close the device again and reattach all accessories.
6. Wait about 45 minutes.
After the device has cooled down, it can be switched on again.
The dust bag needs to be replaced ("Changing the dust bag" on
page 21).
It is recommended that the filters be cleaned as well at this time
("Cleaning the motor filter" on page 22, "Cleaning the exhaust filter"
on page 22).
The set suction power may not be appropriate for the type of floor.
Set the correct suction power ("Setting the suction power" on
page 21).
Cause/Solution