Questions
The test strip is inserted into the test strip
slot, but the meter screen does not display
The test does not start after adding a drop
of blood sample or control solutions
If you cannot solve the above problems yourself, please contact Eaglenos's authorized dealer
Possible causes
The test strip is not inserted correctly or
completely
No battery is inserted, or the battery is
inserted incorrectly
The battery is completely depleted
Problems with test strips
Too little blood sample or control solution
is added
Problems with the meter or test strips
Solutions
• Please take a new test strip for testing.
Make sure that the logo side is facing up
and the test strip is inserted in place.
• See "Battery Installation" section for
instructions on how to install the battery
properly.
• Battery replacement.
• Please take a new test strip for testing.
• See "Performing a blood glucose or blood
lactate testing" section to learn how to
test properly.
• Please take a new test strip for testing.
• Please take a new test strip for testing.
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