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7. Hints and Tips
Problem
The cooktop cannot
Be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
8. Installation
8.1 Selection of installation equipment
Cut out the work surface according to the sizes shown in the drawing.
For the purpose of installation and use, a minimum of 5 cm space shall be preserved around the hole.
Be sure the thickness of the work surface is at least 30mm. Please select heat-resistant and insulated
work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface
material unless impregnated) to avoid the electrical shock and larger deformation caused by the heat
radiation from the hotplate. As shown below:
Note: The safety distance between the sides of the hob and the inner surfaces of the worktop
should be at least 3mm.
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
Make sure the ceramic hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your ceramic cooktop' for
instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware and
does not indicate a fault.
18
What to do
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