Common malfunctions
Important hint
If you find that the vacuum cleaner is working abnormally, please turn off the vacuum cleaner and
cut off the power!
Malfunction
The vacuum cleaner won't start
The vacuum cleaner has
no or low suction power
There is obvious dust
leakage from the vacuum
cleaner
LED display shows E3
The usable time of this
vacuum cleaner is shortened
Notice:
This vacuum cleaner must use the original battery pack.
If you need to replace the battery, please contact the after-sales service point for replacement.
Do not use the battery pack for purposes other than this vacuum cleaner.
Causes
Low battery
The dust cup is full
The extension tube or
floor brush is blocked by
foreign matter
Dust cup or
separation filter is not
installed correctly
Please reinstall the
dust cup or separation
filter correctly
Dust cup or
separation filter is not
installed correctly
The roller brush is
entangled or stuck, and
the protection device is
triggered
Low battery
The battery is aging
9
Solutions
Please refer to the "Battery
Charging" section of the
manual for proper charging
Please empty the trash in
the dust cup
Please refer to the
instruction manual: "Removal
of foreign body blockage"
Please reinstall the
dust cup or separation
filter correctly
Please empty the
trash in the dust cup
Please reinstall the dust cup
or separation filter correctly
Please refer to the instruction
manual: "Removal of foreign
body blockage"
Please refer to the "Battery
Charging" section of the
manual for proper charging
Purchase and use the
manufacturer's battery pack