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Troubleshooting
Problem
Detergent residue remains in
the dispenser.
Scratched dishes
Possible Cause and/or Remedy
Moisture in the detergent dispenser.
Ensure that the detergent dispenser is dry before fi lling it.
Detergent stays in the dispenser for too long.
Pour the detergent in just before washing.
The lid of the detergent dispenser does not open.
When loading the dishwasher, take care to ensure that you do not accidentally block
detergent cup with large dishware or utensils.
Detergent is moist or clumping in box.
Store detergents in a dry location. Close the lid of the container carefully.
Spray arm nozzles are clogged.
Clean the spray arms as described in this manual.
Spray arms are blocked by dishware.
Make sure spray arms rotate freely.
Was the cycle terminated early?
Terminating the cycle early can leave detergent residue in the dispenser.
Dish items/parts made from aluminum:
Dishes and cutlery of this type are not suited for the dishwasher.
The lid of the salt container is not closed securely. Salt loss (models with salt container):
Check whether the lid of the salt container is fi rmly closed. Use the funnel to pour in
special salt. Begin the Rinse and Hold program right after fi lling in salt. After the program is
complete, check whether the lid may have loosened.
The hardness is not selected properly; too little salt is being used:
Call water supplier and ask for local hardness in grains per gallon or ppm. Adjust the water
hardness level setting accordingly.
Detergents are being stored under unfavorable conditions:
Detergents should not be stored longer than two months in open packages. Store
detergents in a dry location. Close the lid of the container carefully.
Overloaded racks:
Take care to ensure that individual glasses and dishes do not touch. They may hit against
each other during the washing process, causing scratches.
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