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7. Problems and solutions
First check the following before submitting the air conditioner for repair.
Problem
Reasons
There is no electricity.
The water-full indicator is on.
The ambient temperature is too low
or too high
The air
conditioner
In cooling mode, the room
does not work.
temperature is lower than the set
temperature.
In dehumidification mode, the
ambient temperature is low.
There is direct sunlight.
Doors or windows are open; there
are a lot of people; or in cooling
The cooling
mode, there are other sources of
effect is not
heat.
good
The filter screen is dirty.
The air inlet or outlet is blocked.
The air conditioner is not placed on a
Excessive noise
flat surface.
Frost protection is active.
The compressor
does not work.
Overheat protection is actives.
The distance between the device and
the remote control is too far.
The remote
The remote control is not aligned
control does
with the direction of the remote
not work.
control receiver.
The batteries are dead.
Display shows
The room temperature sensor is
'E1'.
faulty.
Display shows
The pipe temperature sensor is
'E2'
faulty.
*Contact a professional service provider if the problem is not listed in the above list
Solutions
Turn the device on after connecting it to a
socket with electricity.
Discharge the water inside the device.
Recommendation to use the device at
temperatures between 7-35 ℃.
Change the set temperature.
The device is placed in a room with an
ambient temperature higher than 17 ℃.
Close the curtains.
Close doors and windows, and add an
additional air conditioner
Clean or replace the filter screen.
Clear obstructions.
Place the air conditioner on a flat and hard
surface (to reduce noise).
Wait for 3 minutes until the temperature is
lower, and then restart the device.
Place the remote control close to the air
conditioner, and make sure that the remote
control directly faces towards the remote
control receiver.
Replace the batteries.
Check the room temperature sensor and
related circuitry.
Check the pipe temperature sensor and
related circuitry.
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