TROUBLESHOOTING
The following troubleshooting guide is provided to help you resolve issues
that may arise with common usage of Machine.
If you are not able to resolve or have other questions, call our customer service hotline at 1-800-784-3628.
PROBLEM
›
Power cord not plugged in
›
No Power
Power button not turned to ON
position
›
Not pressing Soap Trigger
›
Clean Water Tank is empty or low
›
Clean Water Tank is not locked or
installed correctly
›
No / Low
›
Spray
Valve of Clean Water Tank is clogged
›
›
›
›
Waste Water Tank full
›
›
No / Low
Waste Water Tank is not fully secure or
Suction
installed correctly
›
Filter screen inside Waste Water Tank
clogged
r u g d o c t o r . c o m
|
1 - 8 0 0 - 7 8 4 - 3 6 2 8
POSSIBLE REASON
HOW TO FIX
›
Plug power cord into wall outlet
›
Press power button to ON position
›
Press and hold Soap Trigger
›
Fill Clean Water Tank with water and solution
›
Lift up Clean Water Tank, and place back into
position. Tank should click into place when
positioned properly
›
Remove valve from bottom of Clean Water
Tank. Clean with warm soapy water
›
›
›
Empty Waste Water Tank and securely replace
empty tank to Machine
›
Lift up Waste Water Tank and securely place
back into Machine
›
Clean off debris on filter screen inside Waste
Water Tank
13