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Warranty Information
Rug Doctor® carpet cleaning machines have been manufactured, tested, and
inspected in accordance with Rug Doctor's high standards of quality. The Rug Doctor
Pet Portable Spot Cleaning Machine ("Machine") is backed by a two (2) year limited
warranty ("Warranty").
Register Your Warranty at www.rugdoctor.com/warranty
Limited Consumer Warranty
Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized
Rug Doctor dealer, this Warranty for your Machine acquired for normal household use (commercial and rental
excluded). You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any
parts or components are missing on your Machine.
What Does this Warranty Cover / How Long Does the Warranty Last?
Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in
material or workmanship for your Machine within the Warranty period listed above. This Warranty applies for
normal household use only.
What The Warranty Does Not Cover
The following exclusions apply for Machine and associated part(s) failures due to: 1) normal wear and tear;
2) Machine alterations, and 3) abuse or misuse of Machine, including use not in accordance with this User
Manual. This Warranty does not provide for a refund of the purchase price. For best operating efficiency
and cleaning, use of Rug Doctor cleaning solution is required. Use of Machine for rental voids this Warranty
and is not permitted under Federal Law (see "UNAUTHORIZED USE" statement below). Commercial use
is excluded under this Warranty; however, the "ONE YEAR LIMITED COMMERCIAL WARRANTY", as set
forth below, applies. Rug Doctor is not liable for any consequential or incidental damages of any nature
involving the purchase/use of your Machine. In no event shall Rug Doctor's liability exceed the purchase price
of your Machine. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations or exclusion may not apply to you. ALL OTHER WARRANTIES WHETHER ORAL
OR WRITTEN ARE EXPRESSLY DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND
FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO
TWO (2) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES
OTHERWISE.
Expenses
If your Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug
Doctor pays the freight charges both to the Warranty center and back to you. Thereafter, you may be directed
to take your Machine to a local repair center or required to ship your Machine to a Rug Doctor Warranty center
should additional repairs be required during the Warranty period. During the Warranty period, but after the
initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center
for repairs. However, during the Warranty period, Rug Doctor will pay the freight charges to return your
Machine to you.
How State Laws Apply
This Warranty gives you specific legal rights. You may also have other rights that vary from state to state.
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