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How Do I Get Service Under This Warranty?
TO OBTAIN WARRANTY ASSISTANCE, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.
support@rugdoctor.com. Rug Doctor will need the following information in order to assist you: your name,
address, and telephone number; product model and serial number; and proof of purchase showing date and
place of purchase. Please explain the nature of the problem. Rug Doctor will review all the facts involved
and advise you as to recommended procedure. We recommend you keep the original carton and packing
materials.
Unauthorized Use
Use of Machine with Rug Doctor trademarks for rental purposes is UNAUTHORIZED and is in violation of
15 U.S.C. Section 1114(1) and 15 U.S.C. Section 1125(a).
One (1) Year Limited Commercial Warranty
All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser
of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household
use), except the Warranty period for the defects in material or workmanship as well as housing parts for
commercial use Machine shall be one (1) year.
Register Your Warranty at www.rugdoctor.com/warranty
Note: You must keep your original sales reciept. It provides proof of date of purchase in
SERVICING YOUR MACHINE
If your Rug Doctor Pet Portable Spot Cleaner should require service:
Contact Rug Doctor customer service hotline if you need information about repairs
or replacement parts or if you have questions about your warranty.
RUG DOCTOR CUSTOMER SERVICE CONTACT INFORMATION:
WEBSITE: www.rugdoctor.com/customer-support
EMAIL: consumer.support@rugdoctor.com
PHONE: 1-800-784-3628
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE
For any questions or concerns, please contact Rug Doctor's
customer service hotline at 1-800-784-3628.
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the event of a warranty claim.
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